Customer Service Representative - State Farm Agent Team Member
Full Time in Madison - MS
Responsive recruiter
Replies within 24 hours
Benefits
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY
With 23 years of experience owning and operating a State Farm agency, Robin Cutting understands what it takes to build a successful team - and, having previously worked for a State Farm agent, she also understands the team member experience firsthand. Our team of four is part of a friendly, supportive environment led by a compassionate leader who believes in working hard, playing hard, and taking care of both our customers and our team. We’re passionate about protecting our customers and creating a top-notch experience by taking the time to understand each person’s unique needs.
We’re looking for someone who brings a positive, can-do attitude, strong attention to detail, empathy, integrity, and a genuine desire to learn, contribute, and be part of a team.
ROLE DESCRIPTION
With 23 years of experience owning and operating a State Farm agency, Robin Cutting understands what it takes to build a successful team - and, having previously worked for a State Farm agent, she also understands the team member experience firsthand. Our team of four is part of a friendly, supportive environment led by a compassionate leader who believes in working hard, playing hard, and taking care of both our customers and our team. We’re passionate about protecting our customers and creating a top-notch experience by taking the time to understand each person’s unique needs.
We’re looking for someone who brings a positive, can-do attitude, strong attention to detail, empathy, integrity, and a genuine desire to learn, contribute, and be part of a team.
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Robin Covington - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $35,000.00 - $50,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none