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State Farm® Insurance Agent Robin Covington

4.8 out of 5 average rating (29 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Randy Foster

May 17, 2023

4  out of  5 rating by Randy Foster
"My family has been with Robin for over twenty years now. State Farm is THE Gold Standard when it comes to handling claims quickly and efficiently. I know that in the times after car accidents, or home claims, the last thing that I want to do is hassle with confusing claims, but with Robin and State Farm I have never had to -- they take care of everything."

Willie Norris

May 4, 2023

5  out of  5 rating by Willie Norris
"Robin and her team has been great for me and my business. They are always very responsive and are very focused on the Customer Service aspect of the business! I appreciate the pleasant tone and proactive approach."

M I C H A E L M c C O L L O U G H

March 4, 2023

5  out of  5 rating by M I C H A E L M c C O L L O U G H
"Great Customer service! Took care of my insurance needs after normal business hours!"


February 23, 2023

5  out of  5 rating by Teresa
"Been with Robin Covington for years and would not change agents. Amazing agent and extremely helpful."

T. A. Doolittle Jr

February 10, 2023

5  out of  5 rating by T. A. Doolittle Jr
"Robin and her staff do an outstanding job in protecting my family and property against the risk of loss. Robin is very knowledgeable in the products she offers is always looking out for my best interest when she see potential gaps in my coverages. I have the upmost trust and confidence in Robin and her team. She does an excellent job in representing State Farm in a professional manner."

becky folk

December 28, 2022

5  out of  5 rating by becky folk
"I have enjoyed the friendly service and help from Robin Covington State Farm. They were always very helpful and polite when I called with any questions. I would recommend Robin if you are looking for a gool local agent!"

Chris Jennings

December 21, 2022

5  out of  5 rating by Chris Jennings
"It’s been a great pleasure to have Robin Covington as my insurance agent over the past few years. Her friendly personality, great advice, quick responsiveness, and unfettered willingness to assist - truly sets her agency apart from the rest. I highly recommend Robin Covington to anyone needing an insurance policy or considering to switch."

pamela hazlip

October 21, 2022

5  out of  5 rating by pamela hazlip
"Everyone should call Robin to get the best service available. She us gold to the core."

Ronnie White

August 19, 2022

5  out of  5 rating by Ronnie White
"Hi everyone I'm a new member of State farm and would like to share for anyone thinking about insurance my agent Mrs Till has been great at explaining what insurance policy fits my needs and what insurance actually does long term this is such a great team! For anyone who's thinking they need coverage or just looking to expand try Robin Covington I'm here to stay!"

Jessica Tyler

October 8, 2021

5  out of  5 rating by Jessica Tyler
"Very fast and friendly service."

Mara Robinson

April 16, 2021

5  out of  5 rating by Mara Robinson
"For nearly 15 years, the State Farm - Robin Covington Agency has handled ALL of our insurance needs. Robin and her staff are both friendly and professional. They always make you feel like you are a part of their family - whether in person or on the phone. When we did have a claim - everything was handled from start to finish by them after our initial call. They make insurance EASY! Insurance isn't normally easy but with Robin and her team on your side; they take care of you as if you were the only person with an insurance need. We recommend them highly for all of your insurance needs. You will never be treated better by any other insurance agency!"

Greg Robinson

April 7, 2021

5  out of  5 rating by Greg Robinson
"Excellent for. Insurance. Highly recommend"

Bonney Henderson

March 18, 2021

5  out of  5 rating by Bonney Henderson
"Robin Covington's team provides wonderful customer service. We've have had the best experience with her agency, and they even helped save us some money! Highly recommend!"

Mike Box

November 23, 2020

5  out of  5 rating by Mike Box
"Robin and her team are great! I had a complicated issue I was helping my elderly parents work thru with State Farm. Robin worked tirelessly to resolve the issue and did so in short order. The level of professionalism, and personal service she provided is a rare thing in the business environment today. She deserves the highest recommendation possible. Thank you so Much!"

Courtney Ward

August 19, 2020

5  out of  5 rating by Courtney Ward
"I have been a customer of Robin’s for many yrs. She and her staff are top notch. They are very professional, courteous, personable, and kind. I highly recommend this location for all of your Insurance needs."

Ann-Marie L

July 18, 2020

4  out of  5 rating by Ann-Marie L
"Helpful & very nice. Don't mind calling Abt insurance or anything related. They are always willing to help."

Thomas Doolittle

April 24, 2020

5  out of  5 rating by Thomas Doolittle
"Very knowledgeable and caring agency! Wouldn't dream of getting our insurance and financial help from anywhere else!"

Penny corn

November 6, 2019

5  out of  5 rating by Penny corn
"I have had my homeowners policy with robin for a very long time. I recently discovered there were a colony of bats living in my attic. I called Robin's office and spoke with Jessica asking her if my policy would cover any of the cost for the removal and cleanup of the bats. She checked my policy and determined that it would pay a portion of the cost. Jessica worked with the Pest removal Company to determine what my policy would cover. Robin's office sent a check to me that day for the amount my policy would cover. Robin and Jessica made a very stressful situation much less stressful for me. I am thankful to Robin and her staff for working so hard to help their customers!!!!"

Anthony Busin

October 24, 2019

5  out of  5 rating by Anthony Busin
"I have been a customer of Robin Covington, State Farm Agent, for over 20 years. That in itself should tell you something. Robin and her staff are very courteous and professional. She is very personable, reliable, and knowledgeable. Any incident or requests that I may have are always answered in a timely fashion. I feel very comfortable knowing she is always there if needed. Thank you Robin!"

Todd Nester

October 21, 2019

5  out of  5 rating by Todd Nester
"My wife and I trust all of our Insurance needs with Robin! She, along with her staff, have been so instrumental over the years providing us good, honest, candid consultation - on a professional and personal level! We appreciate her and her State Farm Team!"

B Pope

July 24, 2018

1  out of  5 rating by B Pope
"We have insured with Robin Covington gor so many years tnat I have lost count. I have lived in Madison since before there was a stop light on 51. So, yesterday we wanted to add a vehicle to our policy. We wete told we had to 'come in and pay tbe first month' for this to ne added to our policy. Tbete are 3 vehicles already pn the policy, it is an automatic withdrawal for the seems like where has customer loyalty fitted in anymore. I want to transfer my policy. If Robin Covington wants only the big insurance customer well, thats not me. I am wanting a company who has something to offer me except a procedure and policy manual. I will be looking for another insurance company."

James Hayse

July 13, 2018

5  out of  5 rating by James Hayse
"At Robin Covington Insurance You are greeted with a smile when you walk in the door and the ladies there are Jessica, Sarah ,Hazel and Robin they know their business they know you when you walk in even if you call you can here there smile on the phone .So If you are looking for home( ins )or renters (ins) and car (ins)State Farm even has banking for your needs .Just call her go by Statefarm you will be insured"