State Farm® Insurance Agent Robin Covington

"Since 1988, I have filed two claims against my home. Both were roof damage due to hail storms. In both cases Robin and State Farm responded in a professional and timely manner. I couldn’t be more pleased with our choice of coverage or agent."

"I would like to take this opportunity to thank Shelby of Robin Covington of State Farm Insurance for her outstanding service in assisting me with my insurance issue. Thank you for your patiences and dedication to your clients."

"They are amazing to work with. Always super nice and helpful. Definitely recommend!"

"It's a privilege to have Ms. Melanie, as my insurance agent at Robin Covington, State Farm. She treated my family and me like family, asking several questions to tailor a policy to our specific needs without ever making us feel like we were being upsold. They are trustworthy and provide excellent, personalized service. I trust Robin Covington State Farm implicitly and will certainly be recommending them to friends and family."

"Robin is very very helpful in handling my retirement account. She's very prompt and takes care of any changes I need done. I also have good dealings with Rachel whenever I call them. Sincerely, Matthew S Thompson"

"What a pleasant experience! Melanie Till is the epitome of customer service. If you are shopping for insurance please give Melanie a call, you won’t be disappointed!"

"I just switched insurance companies because Melanie Till at State Farm saved me so much money on my car insurance and even more when I bundled my Homeowners policy! She is so easy & wonderful to work with! If you question your rates, please give her a call & get a quote!"

"I met with Melanie today to review my coverage. She was wonderful!! Very informative and helpful in making updates to my coverage! No pressure to add coverage, totally my decisions based on options given. I have been with State Farm for over 40 years. Upon moving to the area in 2023 from another state and purchasing a new home, Robyn’s office was recommended to me when I was looking for a local/MS agent. I would/will make the same recommendation."

"Melanie Till is the best!! She explained everything perfectly, answered all my questions - she took the time to make sure I have the right coverage for my needs. I have better coverage now - and with a savings! I highly recommend Melanie!!"

"Excellent experience using the app to get roadside assistance. I was contacted within 10 minutes of submitting a request in the app by tow services. Also received multiple text to check on how things were going."

"Robin and her staff do an outstanding job in protecting my family and property against the risk of loss. Robin is very knowledgeable in the products she offers and is always looking out for my best interest when she see’s potential gaps in my coverages. Since insurance is complicated everyone needs an agent they trust, listens to them and can answer your questions. MOST IMPORTANTLY, when you have a claim your local, brick and mortar agent, is their to help you.Try getting HELP from someone who doesn’t know you over the phone or computer. Good luck! I have the upmost trust and confidence in Robin and her team. She does an excellent job in representing State Farm in a professional manner."

"She is the best around!"

"I highly recommend Robin and her entire team. I have been with them for 10 years now since moving to the area. They are always responsive and continue to provide top tier customer service. I recently sat down with Melanie and she did a comprehensive review of all my coverages and helped answer some questions. Certainly helps provide piece of mind. Great experience as always. Extremely satisfied!"

"Very easy to talk to the light and broke everything down to me so I can understand exactly what was going ."

"I recently worked with Melanie Till with Robin Covington - State Farm to secure insurance for both my home and auto. Melanie was professional, knowledgeable, and incredibly attentive to my needs. She took the time to explain all my options clearly, answered every question with patience, and made sure I felt confident in my choices. If you're looking for top-notch insurance service, I highly recommend reaching out to Melanie. She’s a true asset to the Robin Covington - State Farm team!"

"Customer service was exceptional during my recent visit. Glad to be back at State Farm! Thank you Melanie for looking out for my family by providing the best coverage for our unique needs!"

"State Farm provided me with the most coverage and beat the other two quotes I received locally for my auto and home insurance. Melanie was easily accessible and so helpful in explaining the policies and process. Five star experience for sure!!!"

"Very professional and thorough. Easy to speak with & provides details about anything you need to know."

"Mrs. Robin Covington and the entire staff have been absolutely amazing and wonderful to team up with.They have been very helpful to aid and assist me with all questions concerns options I have and are available.I am very pleased to have them serving all of my Insurance needs and thank them very much.. LWNLOW"

"Robin goes above and beyond every single time!"

"Awesome people with great service"

"Great Customer service! Took care of my insurance needs after normal business hours!"

"Robin and her staff always respond quickly to get me the information, service, or coverage that I need. And in spite of the mounting frequency of natural and manmade disasters that are plaguing our lives and our world, Stare Farm has come through for us as promised. We recently lost our home and the bulk of our possessions to fire. State Farm responded the next day with funds for shelter, clothing food. Within 8 weeks they provided in full the funds to rebuild or purchase a new home and furnishings."

"Robin and her team are exceptional service people and go above and beyond to help you with questions and understanding the policy. She does a wonderful job of making sure you understand the terms and guidelines. I highly recommend h Robing and her team."

"Melanie from Robin Covington's office has been extremely helpful in getting our insurance transferred from another provider. We have happy with the high level of service! Thanks!"