State Farm® Insurance Agent Robin Covington
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David
May 13, 2025
5
out of
5
rating by David
"This is the best insurance agency that I have ever had... The staff are very friendly & knowledgeable"
We responded:
"Hey David! Thanks for the great review! We are so pleased that you found our team to be friendly and knowledgeable. That is always our goal. Please reach out anytime we can be of service to you."
Tina Morgan
May 1, 2025
5
out of
5
rating by Tina Morgan
"We had a good experience. Robin and Melanie took the time to answer all of our questions and were professional and very helpful. We would highly recommend them."
We responded:
"Tina thank you for the 5 Star Review! We are thrilled you had a good experience with our team. We look forward to serving the insurance and financial needs of your family for many years to come."
Davante Glasper
April 26, 2025
5
out of
5
rating by Davante Glasper
"Always a great experience speaking with Melanie, she’s always so nice and helpful with any questions or concerns I have !"
We responded:
"Davante, thank you for trusting us with your insurance needs. We are so thankful for your business and are always here to help! Reach out anytime! "
Gretchen Cagle
April 21, 2025
5
out of
5
rating by Gretchen Cagle
"Had a great experience! Melanie helped me upgrade my coverage when she saw that I was actually under insured. She helped protect our family and was still competitively priced with my previous insurance. Highly recommend!!!!"
We responded:
"Thank you for your 5 Star Review, Gretchen! We are so happy to have you in the family and even happier you had a great experience with Melanie. Protecting you is our passion so reach out anytime we can be of service to you. :)"
Ray Jost
April 18, 2025
5
out of
5
rating by Ray Jost
"Robin Covington is an exceptional State Farm agent. She’s dedicated to helping people find the right coverage and truly understand their policies. She’s professional, trustworthy, and goes the extra mile for her clients. Highly recommend connecting with her!"
We responded:
"Ray, thank you for the glowing review! Protecting our customers is truly our passion. Reach out anytime we can be of service to you. :)"
R Smith
April 3, 2025
5
out of
5
rating by R Smith
"The best !!!"
We responded:
"Thank you for the shining review! Protecting you is our passion. Please call or stop by anytime we can be of service. :)"
mary thacker
March 28, 2025
5
out of
5
rating by mary thacker
"Robin has always been so very helpful and very patient with me. I so appreciate her dedication in doing what’s best for me. Never considering what’s best for her, she goes the extra mile which is so rare in this day and age."
We responded:
"Mary, thank you so much for your 5-star review, but even more for your trust and loyalty to me throughout the years. It brings me great joy to care for you! :)"
Eric Sullivan
March 28, 2025
5
out of
5
rating by Eric Sullivan
"Awesome service"
We responded:
"Eric, thank you for your awesome review! We are thrilled to have you and Bridgett here at Robin Covington State Farm. We look forward to serving you for many years to come. Plese reach out anytime!"
Aja Abai
March 27, 2025
5
out of
5
rating by Aja Abai
"I’ve always received exceptional service from this State Farm insurance company. I just bought insurance for an additional vehicle today and Melanie was very professional and personable at the same time. Lovely people!! Addendum: Of course Rachel too!!! She’s a sweetheart!!!"
We responded:
"Hey Aja! We are so happy your received professional and exceptional service from Melanie when adding your vehicle. Rachel also does an exceptional job in servicing our customers' accounts. Thank you for trusting us with your insurance needs and the wonderful 5-Star review! You have made our day!"
Mort Floch
March 15, 2025
5
out of
5
rating by Mort Floch
"Robin Covington's State Farm office has been taking care of our insurance needs for some time and they are consistently excellent with their service and their attention to our needs."
We responded:
"Hi Mort! Thank you so much for the 5 Star Review! Caring for you and Sam has been a great pleasure. You have been a loyal customer for many years, and we are truly grateful!"
Pamela Haymon
March 14, 2025
5
out of
5
rating by Pamela Haymon
"Awesome Team! They are kind and professional. Truly "Like a Good neighbor They are always there!"
We responded:
"Pamela, that is one of the best compliments you could have given our team. We are so happy that you have always received kind and professional service. Protecting you is our passion! Thank you for the wonderful review and being a loyal customer! :)"
Amanda Dobbins
March 12, 2025
5
out of
5
rating by Amanda Dobbins
"LOVEEEEE my State Farm Family! They all are amazing to work with! Karen is who I deal with mostly and she is THE BEST! She goes over and beyond to do anything for me possible.. and she makes it so easy! I can’t thank them enough for everything they do for me and my family! 5 stars!! 10/10!!"
We responded:
"Amanda, you have made our day!!!!! We absolutely love serving you! Karen is a great asset to our team, and we couldn't be so amazing without her. Thank you for taking the time to give her a shoutout! Protecting you is our passion, and we so appreciate the opportunity to do that."
Arthandra Guinn
March 12, 2025
5
out of
5
rating by Arthandra Guinn
"I have had nothing but exceptional experiences at State Farm. They are very down to earth, helpful , and respectful."
We responded:
"Arthandra, we are thrilled that you had an exceptional experience with our team. We are so grateful for your business and love the 5 Stars! Thank you!"
Tia G
February 20, 2025
5
out of
5
rating by Tia G
"The best insurance company ever. Guaranteed to get what you pay for. Greatttttttt customer service. These are some very nice people. Get your insurance with State Farm."
We responded:
"Hey Tia! Thank you for the great review! We love our customers and are so thankful for your business! Reach out anytime. "
Gaye Smith
January 29, 2025
5
out of
5
rating by Gaye Smith
"We were so pleased with the friendliness at this agency. We were treated with the utmost respect. We enjoyed meeting and visiting with Robin. Thanks to Angie for connecting us and special thanks to Karen for taking such good care of us - even working “behind the scenes”! Keep up the good work!"
We responded:
"Gaye, we are thrilled to have you as a customer! Thank you so much for the 5-star review and even more for trusting us with your insurance needs. Angie and Karen are valued team members, and we are so pleased that you got to experience their remarkable service!"
Samantha Gordon
January 29, 2025
5
out of
5
rating by Samantha Gordon
"Robin Covington and her team are amazing! They are knowledgeable and always helpful. Highly recommended."
We responded:
"Thank you for the 5-star review, Samantha! It has been a pleasure to serve you and your family for more than a decade."
Leigh Kinkade
January 10, 2025
5
out of
5
rating by Leigh Kinkade
"Melanie at Robin Covington-State Farm was extremely helpful and knowledgeable of State Farm products. She was efficient and made the process of quoting and implementing the policy seamless. State Farm's rates were better than the competitors and offered more for the money."
We responded:
"Leigh, thank you for the 5-star review! We are so excited you had a great experience with Melanie. We are blessed to have a great team here at Robin Covington State Farm Agency, not to mention, being able to represent an industry leader like State Farm. We are always here to help you, so please reach out anytime. :)"
Hillary
December 27, 2024
5
out of
5
rating by Hillary
"Highly recommend Robin Covington State Farm. Melanie is always so helpful and easy to work with."
We responded:
"Thank you for the 5 Star Review, Hillary! We are thrilled you have been pleased with our team and services. Protecting you is our passion!"
Gerald Smith
December 27, 2024
5
out of
5
rating by Gerald Smith
"I've been insured by StateFarm for many years. I have had to file a couple of claims over the years and they've been excellent and fast in helping me with those claims. I would highly recommend Robin Covington/ StateFarm!!"
We responded:
"Hey Gerald! Thank you for the awesome review, but even more for your trust in me and my team for many years. I am so pleased to hear that you have received excellent and fast claims service. That is always our goal! We value your business and appreciate you so much!"
Dylan Doolittle
December 13, 2024
5
out of
5
rating by Dylan Doolittle
"5/5 stars for Robin Covington’s State Farm! Wonderful customer service provided by all staff and great quality care. Robin’s office is very helpful, polite and always ready to jump right in for any of my needs. They are very much appreciated and I would recommend to anyone."
We responded:
"Love it! Dylan, we are so thankful for your business and love caring for you and your family. Thank you for the 5/5 rating!!!"
Anne Ceranti
December 9, 2024
5
out of
5
rating by Anne Ceranti
"Glowing reviews for Robin Covington and her staff. Over the last 2 years have had nothing but the absolute best customer service every time I’ve called or needed anything. Big thumbs up to Melanie for her professionalism, patience and promptness in handling a refund check situation today. I’m a former insurance agent and highly recommend this agency."
We responded:
"Anne, thank you for the glowing review! It means the world to us. It has been our pleasure to serve you and your family. Reach out anytime! :)"
Jared Chance
November 15, 2024
5
out of
5
rating by Jared Chance
"Everyone at covington State Farm is very helpful, they're always there when I need them."
We responded:
"Jared, thank you for the 5 star review and for being a loyal customer for many years. We appreciate you and look forward to serving you for many years to come."
Thomas Douglas
November 15, 2024
5
out of
5
rating by Thomas Douglas
"If anyone is looking for coverage on their home, vehicle, life, etc... I highly recommend you give these great people a call at Robin Covington State Farm. My agent Melanie was outstanding!!!!! She was very knowledgeable, understanding, and able to provide me with more coverage than I originally had with another company and most importantly she was able to help me save lots of money!!!! Please give them call and let them handle all of your insurance needs. You won't be disappointed!"
We responded:
"Thank you for the review, Thomas! We are thrilled to have you on board at the Covington Agency/State Farm. We love saving our customers money, but even more importantly giving them the right coverage to fit their needs. We look forward to serving you and your family for many years to come!"
Allen C
November 5, 2024
5
out of
5
rating by Allen C
"Melanie provided excellent service. 5 star"
We responded:
"Thank you for the 5 Star review, Allen! We appreciate you!!"
Jermecia Cooper
October 28, 2024
5
out of
5
rating by Jermecia Cooper
"Melanie is the best at State Farm! Anything I need I send a quick text and she is very responsive and gets it done. She really loves her customers. She is most definitely a great asset to State Farm.she goes above and beyond to make sure her customers are happy and have all the info they need!"
We responded:
"Hey Jermecia! Thank you for the awesome review. I agree, Melanie is fantastic and a valued member of our team! Our whole team strives to always provide a superior customer experience. We are so thrilled that you have chosen Robin Covington State Farm as your insurance agency of choice! Thank you for your business!"