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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Destinee Thompson

July 1, 2026

5  out of  5
rating by Destinee Thompson
"Melanie Till was the absolute best!!"
We responded:
"Thank you for your business and the 5-star review! We are blessed with a great team that is passionate about protecting what is most important to you! Reach out anytime!"
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Sol Maisonet

June 30, 2026

5  out of  5
rating by Sol Maisonet
"Great service. Melanie helped me with my quote that was exactly what I need it."
We responded:
"Welcome to Robin Covington State Farm Agency, Sol! We are excited to have you. Please reach out anytime we can be of help to you. 🤩"
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Sàde Lipscomb

June 24, 2026

5  out of  5
rating by Sàde Lipscomb
"For my auto and life insurance I use Robin Covington from State Farm. She is absolutely amazing!! She is so kind and helpful!! It has been a great experience working with her. As a young mom who is new to the “real world” she’s been nothing but a blessing and so very helpful for me on this new chapter of my life."
We responded:
"Hey Sade! You are a pleasure to serve, and we are so thankful for your business! Reach out anytime we can be of help to you. 😊"
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Sherry Shannon

June 24, 2026

5  out of  5
rating by Sherry Shannon
"Excellent Service from the Staff !!!!"
We responded:
"Sherry, thank you for trusting us with your insurance needs and this fantastic review! You have made our day! 🌞"
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Kim Bray

June 23, 2026

5  out of  5
rating by Kim Bray
"At every turn, Melanie has you covered! I have really appreciated State Farm. And Tricia, I do appreciate you too!"
We responded:
"Kim, Thank you for your compliments to our team. We appreciate you so much! Reach out anytime! "
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Diane Butler

June 19, 2026

5  out of  5
rating by Diane Butler
"I had a great and productive meeting with Melanie Till, she was very helpful to me!!!"
We responded:
"Thank you, Ms. Diane! It's our pleasure to take care of you. Reach out anytime we can be of service!"
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Paul Strickland

June 19, 2026

5  out of  5
rating by Paul Strickland
"Great people."
We responded:
"Paul, we have always enjoyed protecting your and your family. It's our passion! Thank you for your continued business and the fantastic review!"
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Hail I B

June 16, 2026

5  out of  5
rating by Hail I B
"Melanie Till provided fast and thorough service. This was new to me but she walked me through it all. I compared prices with other agencies and State Farm was not only the best but the best customer service BY FAR."
We responded:
"Thank you for the glowing review and for choosing Robin Covington, State Farm! We are so happy you had thorough and fast service at the best price. Please reach out to our team anytime we can be of help to you! "
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Sarah Nagy

June 16, 2026

5  out of  5
rating by Sarah Nagy
"Melanie Till did an excellent job walking my husband and I through the different options for our auto insurance and thoroughly answering all of our auto and home insurance questions."
We responded:
"Sarah, thank you for the awesome review! We look forward to serving you for many years and appreciate you choosing Robin Covington, State Farm"
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Fun stuff

June 16, 2026

5  out of  5
rating by Fun stuff
"Melanie Till has really gone above and beyond helping me find the right policy. I probably asked 200 questions and she was both knowledgeable and patient."
We responded:
"Welcome to Robin Covington, State Farm! We are so grateful for the
5-stars and for your business. Reach out anytime. 😊"
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Michael Graham

June 16, 2026

5  out of  5
rating by Michael Graham
"Been with Robin 25 years. Always prompt with answering questions and helping with the unfortunate claims that happen over time."
We responded:
"Michael, you and your family have been a pleasure to serve. Thank you for your trust throughout the years and for the awesome review! 🌞"
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Erma Barron

June 2, 2026

5  out of  5
rating by Erma Barron
"Mrs. Melanie was very helpful and knowledgeable concerning my need for affordable car insurance!! Thanks again."
We responded:
"Welcome Erma! We are so happy you had a great experience with Melanie at Robin Covington State Farm agency. We look forward to serving you for many years to come. Thank you for the great review!"
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Brian Smith

May 21, 2026

5  out of  5
rating by Brian Smith
"Been good to me for over 18 plus years."
We responded:
"Hey Brian, Thank you so much for this awesome review! We are grateful for your trust and loyalty for 18 plus years! Reach out anytime we can be of service to you!😊"
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Cindy Walker

May 11, 2026

5  out of  5
rating by Cindy Walker
"Very impressive customer service! Top notch! They are very knowledgeable and make the process seamless!"
We responded:
"Hey Cindy! Your review has made our day! 😍 We are thrilled you had a great experience with our team and found our service to be, top notch. Please reach out to us anytime. Thank you for choosing, Robin Covington State Farm Agency!"
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Ron Commons

May 7, 2026

5  out of  5
rating by Ron Commons
"Very pleased with the quick response to requests and changes."
We responded:
"Ron, thank you for the great review! We are so happy you have been pleased with our timely response to your request. Thank you for your loyalty for many years."
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T Hud

May 6, 2026

5  out of  5
rating by T Hud
"Melanie was very helpful with helping me with getting new Homeowners and car insurance."
We responded:
"We are so excited to have you at Robin Covington State Farm and thrilled you found Melanie to be helpful. We have a great team and look forward to serving you for many years to come.
"
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Rock Solid Transports, LLC

May 6, 2026

5  out of  5
rating by Rock Solid Transports, LLC
"State Farm has been an awesome insurance company to work with. Our agent Melanie Till always go above and beyond to make sure our needs are met."
We responded:
"Your review made our day! Thank you! We appreciate your business and will always do our best to make sure your needs are met in a timely and professional manner. "
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Michael Kuhn

May 6, 2026

5  out of  5
rating by Michael Kuhn
"I seemed to like State Farm Auto insurance it's lot cheaper than Progressive. State Farm Auto insurance I'm going to keep for a long time."
We responded:
"Thank you for your awesome review, Michael! We are so happy you found our price to be budget friendly and we look forward to serving you for many years. Thank you for choosing Robin Covington State Farm!"
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Helen Rudd

April 29, 2026

5  out of  5
rating by Helen Rudd
"I really like the care and concern shown to me from this agency the whole time I was affiliated with them Thank you Robin Covington from your service"
We responded:
"Thank you for your Kind words and great review Helen! It is our pleasure to take care of you. Reach out anytime. 😊"
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Heather Lustig

April 22, 2026

5  out of  5
rating by Heather Lustig
"Robin was a huge help in assisting my husband and I establish a new insurance plan. We look forward to working with her in the future :)"
We responded:
"Heather, it is our pleasure to assist you with your insurance needs. Our team looks forward to serving you in the future. Thank you for the wonderful review!🌞"
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Clint Cade

April 14, 2026

5  out of  5
rating by Clint Cade
"My wife and I were looking for a better auto insurance policy and we checked with our local State Farm agent , Robin Covington. After numerous quotes from other agents we could not find a better policy than the one given from her office. Melanie Til was so GREAT to work with and made this transition so easy for us. She provided us with helpful information and tips on our teenage driver to lower our payment with Drive Safe enrollment."
We responded:
"Clint, thank you so much for the wonderful review! We’re thrilled to hear Melanie made the transition easy and helped you find a great policy. We truly appreciate your trust in us—especially for getting your teenage driver set up with Drive Safe and Save. Welcome to Robin Covington, State Farm Agency!"
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J D

April 14, 2026

5  out of  5
rating by J D
"I recently bundled my home and auto insurance, and I couldn’t be happier with the experience. The process was smooth. I worked with Melanie who was very knowledgeable, patient and took the time to explain all my options clearly. She also took the time out to send over multiple quotes that itemized each plan’s potential cost. Not only did I end up saving money, but I also feel more confident knowing everything is covered under one company. Great customer service and a hassle-free experience from start to finish. Highly recommend!"
We responded:
"Welcome to Robin Covington, State Farm Agency, Jarade! We are thrilled to have you and very pleased you found Melanie to be knowledgeable, professional, and patient. She is a great asset to our team. Reach out anytime we can be of help to you. Thank you for the great review! :)"
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rivian ford

April 14, 2026

5  out of  5
rating by rivian ford
"Super helpful and patient , took her time and walked me through everything and gave me the best rates."
We responded:
"Hey Rivian! We are so excited to have you at Robin Covington, State Farm Agency. It was our pleasure to serve you. Reach out anytime!"
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lashunda alexander

April 8, 2026

5  out of  5
rating by lashunda alexander
"I been with Robin and her crew for a while when I tell you they are so sweet respectful and caring and they also try hard to make their customers happy and satisfied.i like to thank you all for all that you all do for me and my family"
We responded:
"Thank you Lashunda! You have made our day! We love 5-star reviews and taking care of your family!"
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Keisha Bunton

March 20, 2026

5  out of  5
rating by Keisha Bunton
"I needed business insurance and had no clue of what was best to include on the policy. I am so gracious I was lead to Robin! She talked me thru and explained all I would need to cover any mishaps at my business. Thank you Robin for your expertise. I highly recommend Robin Covington for any insurance need. She's a great agent to work with!"
We responded:
"Keisha, it is pleasure to serve you. I wish you the best in your business. Please reach out anytime we can be of help! :)"