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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Josh Hairston

September 28, 2023

5  out of  5 rating by Josh Hairston
"Robin, Melanie, and the entire crew at Covington State Farm are fantastic."

Jonathan Raush

September 20, 2023

5  out of  5 rating by Jonathan Raush
"Great office!"

Jami Noe

September 20, 2023

5  out of  5 rating by Jami Noe
"Wonderful agency! Easy to work with!"

Pamela Williams

September 20, 2023

5  out of  5 rating by Pamela Williams
"I really had a great experience. She took her time explaining everything to me, and making sure got the best policy. Would most definitely recommend her to family, and friends."

pamela hazlip

September 1, 2023

5  out of  5 rating by pamela hazlip
"Everyone should call Robin to get the best service available. She us gold to the core."

phillip till

August 31, 2023

5  out of  5 rating by phillip till
"Robin and her team are friendly and easy to work with. They truly care about their customers.We've had our home, auto and life insurance with her for years and wouldn't dream of going anywhere else."

Paula B

August 10, 2023

5  out of  5 rating by Paula B
"Robin and Melanie are great to work with. They responded quickly and I had the renter’s policy I needed (for kids in Oxford and Starkville) (and a copy of it) in less than an hour."

Grace Mcquirter

July 6, 2023

5  out of  5 rating by Grace Mcquirter
"Robin is not only the best agent, but she is the best person to do business with. She truly cares for every one of her customers and makes every person feel special. Her team is very accommodating as well."

Jody

July 6, 2023

5  out of  5 rating by Jody
"I’ve been a customer of Robin’s for 20 years. I could not recommend someone more. She has been a wonderful person to work with. Very professional, while also making you feel as part of the family. Very pleased with her management of our assets with great results. Welcomes our input and listens to our needs to shape the best performance for our retirement. Highly recommend!"

Randy Foster

May 17, 2023

4  out of  5 rating by Randy Foster
"My family has been with Robin for over twenty years now. State Farm is THE Gold Standard when it comes to handling claims quickly and efficiently. I know that in the times after car accidents, or home claims, the last thing that I want to do is hassle with confusing claims, but with Robin and State Farm I have never had to -- they take care of everything."

Willie Norris

May 4, 2023

5  out of  5 rating by Willie Norris
"Robin and her team has been great for me and my business. They are always very responsive and are very focused on the Customer Service aspect of the business! I appreciate the pleasant tone and proactive approach."

M I C H A E L M c C O L L O U G H

March 4, 2023

5  out of  5 rating by M I C H A E L M c C O L L O U G H
"Great Customer service! Took care of my insurance needs after normal business hours!"

Teresa

February 23, 2023

5  out of  5 rating by Teresa
"Been with Robin Covington for years and would not change agents. Amazing agent and extremely helpful."

T. A. Doolittle Jr

February 10, 2023

5  out of  5 rating by T. A. Doolittle Jr
"Robin and her staff do an outstanding job in protecting my family and property against the risk of loss. Robin is very knowledgeable in the products she offers is always looking out for my best interest when she see potential gaps in my coverages. I have the upmost trust and confidence in Robin and her team. She does an excellent job in representing State Farm in a professional manner."

becky folk

December 28, 2022

5  out of  5 rating by becky folk
"I have enjoyed the friendly service and help from Robin Covington State Farm. They were always very helpful and polite when I called with any questions. I would recommend Robin if you are looking for a gool local agent!"

Chris Jennings

December 21, 2022

5  out of  5 rating by Chris Jennings
"It’s been a great pleasure to have Robin Covington as my insurance agent over the past few years. Her friendly personality, great advice, quick responsiveness, and unfettered willingness to assist - truly sets her agency apart from the rest. I highly recommend Robin Covington to anyone needing an insurance policy or considering to switch."

Ronnie White

August 19, 2022

5  out of  5 rating by Ronnie White
"Hi everyone I'm a new member of State farm and would like to share for anyone thinking about insurance my agent Mrs Till has been great at explaining what insurance policy fits my needs and what insurance actually does long term this is such a great team! For anyone who's thinking they need coverage or just looking to expand try Robin Covington I'm here to stay!"

Jessica Tyler

October 8, 2021

5  out of  5 rating by Jessica Tyler
"Very fast and friendly service."

Mara Robinson

April 16, 2021

5  out of  5 rating by Mara Robinson
"For nearly 15 years, the State Farm - Robin Covington Agency has handled ALL of our insurance needs. Robin and her staff are both friendly and professional. They always make you feel like you are a part of their family - whether in person or on the phone. When we did have a claim - everything was handled from start to finish by them after our initial call. They make insurance EASY! Insurance isn't normally easy but with Robin and her team on your side; they take care of you as if you were the only person with an insurance need. We recommend them highly for all of your insurance needs. You will never be treated better by any other insurance agency!"

Greg Robinson

April 7, 2021

5  out of  5 rating by Greg Robinson
"Excellent for. Insurance. Highly recommend"

Bonney Henderson

March 18, 2021

5  out of  5 rating by Bonney Henderson
"Robin Covington's team provides wonderful customer service. We've have had the best experience with her agency, and they even helped save us some money! Highly recommend!"

Mike Box

November 23, 2020

5  out of  5 rating by Mike Box
"Robin and her team are great! I had a complicated issue I was helping my elderly parents work thru with State Farm. Robin worked tirelessly to resolve the issue and did so in short order. The level of professionalism, and personal service she provided is a rare thing in the business environment today. She deserves the highest recommendation possible. Thank you so Much!"

Courtney Ward

August 19, 2020

5  out of  5 rating by Courtney Ward
"I have been a customer of Robin’s for many yrs. She and her staff are top notch. They are very professional, courteous, personable, and kind. I highly recommend this location for all of your Insurance needs."

Ann-Marie L

July 18, 2020

4  out of  5 rating by Ann-Marie L
"Helpful & very nice. Don't mind calling Abt insurance or anything related. They are always willing to help."

Thomas Doolittle

April 24, 2020

5  out of  5 rating by Thomas Doolittle
"Very knowledgeable and caring agency! Wouldn't dream of getting our insurance and financial help from anywhere else!"