State Farm® Insurance Agent Robin Covington

"I had the opportunity today to meet with Melanie. She made sure that I understood my insurance policies. It is always good to put a face with a name. My agent Robin Covington took time out of her busy schedule to step in to say hello. Thank you so much for caring about your clients ♥️"

"Melanie was very gave me a much better understanding of my polices and helped in every way she could."

"Extremely detailed great service and it’s great to have a broker who is actually interested in brokering for the benefit of their customers."

"I had great customer service, Very nice encounters when I went in, Especially my agent, Melanie Till Who is a very kind patient and fast paced worker."

"I love talking with Robin and she did a good job"

"I highly recommend Robin Covington State Farm Insurance. Melanie gave me a thorough review of my polices! Thanks for the great customer service!"

"Melanie was awesome and gave great customer service ! Highly recommend."

"They have been great. They were there for me when the hail storm damaged my roof and replaced the whole thing. Never had any issues. they are always very friendly to work with"

"Great customer service! Very helpful!"

"Shelby answered every question and found the best coverage for my home and autos. The experience was great and she made sure I felt important. Thanks Shelby!"

"Melanie was wonderful to work with. Explained things very well and helped identify issues with my previous policy. Coming from another state, coverages needed to be changed and she was very helpful. Highly recommend."

"Spoke with Melanie today to go over my coverage. She took her time with me to go over my coverage. There was no pressure to get coverage I did not need. She made me glad that I have State Farm as my insurer. If you are looking for any type of insurance coverage, agent Robin Covington is the way to go."

"I just switched insurance companies because Melanie Till at State Farm saved me so much money on my car insurance and even more when I bundled my Homeowners policy! She is so easy & wonderful to work with! If you question your rates, please give her a call & get a quote!"

"Since 1988, I have filed two claims against my home. Both were roof damage due to hail storms. In both cases Robin and State Farm responded in a professional and timely manner. I couldn’t be more pleased with our choice of coverage or agent."

"I would like to take this opportunity to thank Shelby of Robin Covington of State Farm Insurance for her outstanding service in assisting me with my insurance issue.

Thank you for your patiences and dedication to your clients."

"They are amazing to work with. Always super nice and helpful. Definitely recommend!"

"It's a privilege to have Ms. Melanie, as my insurance agent at Robin Covington, State Farm. She treated my family and me like family, asking several questions to tailor a policy to our specific needs without ever making us feel like we were being upsold. They are trustworthy and provide excellent, personalized service. I trust Robin Covington State Farm implicitly and will certainly be recommending them to friends and family."

"Robin is very very helpful in handling my retirement account. She's very prompt and takes care of any changes I need done. I also have good dealings with Rachel whenever I call them.

Sincerely,
Matthew S Thompson"

"What a pleasant experience! Melanie Till is the epitome of customer service. If you are shopping for insurance please give Melanie a call, you won’t be disappointed!"

"I met with Melanie today to review my coverage. She was wonderful!! Very informative and helpful in making updates to my coverage! No pressure to add coverage, totally my decisions based on options given. I have been with State Farm for over 40 years. Upon moving to the area in 2023 from another state and purchasing a new home, Robyn’s office was recommended to me when I was looking for a local/MS agent. I would/will make the same recommendation."

"Melanie Till is the best!! She explained everything perfectly, answered all my questions - she took the time to make sure I have the right coverage for my needs. I have better coverage now - and with a savings! I highly recommend Melanie!!"

"Excellent experience using the app to get roadside assistance. I was contacted within 10 minutes of submitting a request in the app by tow services. Also received multiple text to check on how things were going."

"Robin and her staff do an outstanding job in protecting my family and property against the risk of loss.
Robin is very knowledgeable in the products she offers and is always looking out for my best interest when she see’s potential gaps in my coverages.
Since insurance is complicated everyone needs an agent they trust, listens to them and can answer your questions. MOST IMPORTANTLY, when you have a claim your local, brick and mortar agent, is their to help you.Try getting HELP from someone who doesn’t know you over the phone or computer. Good luck!
I have the upmost trust and confidence in Robin and her team. She does an excellent job in representing State Farm in a professional manner."

"She is the best around!"

"I highly recommend Robin and her entire team. I have been with them for 10 years now since moving to the area. They are always responsive and continue to provide top tier customer service. I recently sat down with Melanie and she did a comprehensive review of all my coverages and helped answer some questions. Certainly helps provide piece of mind. Great experience as always. Extremely satisfied!"