State Farm® Insurance Agent Robin Covington
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Smith
May 21, 2026
5
out of
5
rating by Brian Smith
"Been good to me for over 18 plus years."
We responded:
"Hey Brian, Thank you so much for this awesome review! We are grateful for your trust and loyalty for 18 plus years! Reach out anytime we can be of service to you!😊"
Cindy Walker
May 11, 2026
5
out of
5
rating by Cindy Walker
"Very impressive customer service! Top notch! They are very knowledgeable and make the process seamless!"
We responded:
"Hey Cindy! Your review has made our day! 😍 We are thrilled you had a great experience with our team and found our service to be, top notch. Please reach out to us anytime. Thank you for choosing, Robin Covington State Farm Agency!"
Ron Commons
May 7, 2026
5
out of
5
rating by Ron Commons
"Very pleased with the quick response to requests and changes."
We responded:
"Ron, thank you for the great review! We are so happy you have been pleased with our timely response to your request. Thank you for your loyalty for many years."
T Hud
May 6, 2026
5
out of
5
rating by T Hud
"Melanie was very helpful with helping me with getting new Homeowners and car insurance."
We responded:
"We are so excited to have you at Robin Covington State Farm and thrilled you found Melanie to be helpful. We have a great team and look forward to serving you for many years to come. "
Rock Solid Transports, LLC
May 6, 2026
5
out of
5
rating by Rock Solid Transports, LLC
"State Farm has been an awesome insurance company to work with. Our agent Melanie Till always go above and beyond to make sure our needs are met."
We responded:
"Your review made our day! Thank you! We appreciate your business and will always do our best to make sure your needs are met in a timely and professional manner. "
Michael Kuhn
May 6, 2026
5
out of
5
rating by Michael Kuhn
"I seemed to like State Farm Auto insurance it's lot cheaper than Progressive. State Farm Auto insurance I'm going to keep for a long time."
We responded:
"Thank you for your awesome review, Michael! We are so happy you found our price to be budget friendly and we look forward to serving you for many years. Thank you for choosing Robin Covington State Farm!"
Helen Rudd
April 29, 2026
5
out of
5
rating by Helen Rudd
"I really like the care and concern shown to me from this agency the whole time I was affiliated with them Thank you Robin Covington from your service"
We responded:
"Thank you for your Kind words and great review Helen! It is our pleasure to take care of you. Reach out anytime. 😊"
Heather Lustig
April 22, 2026
5
out of
5
rating by Heather Lustig
"Robin was a huge help in assisting my husband and I establish a new insurance plan. We look forward to working with her in the future :)"
We responded:
"Heather, it is our pleasure to assist you with your insurance needs. Our team looks forward to serving you in the future. Thank you for the wonderful review!🌞"
Clint Cade
April 14, 2026
5
out of
5
rating by Clint Cade
"My wife and I were looking for a better auto insurance policy and we checked with our local State Farm agent , Robin Covington. After numerous quotes from other agents we could not find a better policy than the one given from her office. Melanie Til was so GREAT to work with and made this transition so easy for us. She provided us with helpful information and tips on our teenage driver to lower our payment with Drive Safe enrollment."
We responded:
"Clint, thank you so much for the wonderful review! We’re thrilled to hear Melanie made the transition easy and helped you find a great policy. We truly appreciate your trust in us—especially for getting your teenage driver set up with Drive Safe and Save. Welcome to Robin Covington, State Farm Agency!"
Jarade McDougles
April 14, 2026
5
out of
5
rating by Jarade McDougles
"I recently bundled my home and auto insurance, and I couldn’t be happier with the experience. The process was smooth. I worked with Melanie who was very knowledgeable, patient and took the time to explain all my options clearly. She also took the time out to send over multiple quotes that itemized each plan’s potential cost. Not only did I end up saving money, but I also feel more confident knowing everything is covered under one company. Great customer service and a hassle-free experience from start to finish. Highly recommend!"
We responded:
"Welcome to Robin Covington, State Farm Agency, Jarade! We are thrilled to have you and very pleased you found Melanie to be knowledgeable, professional, and patient. She is a great asset to our team. Reach out anytime we can be of help to you. Thank you for the great review! :)"
rivian ford
April 14, 2026
5
out of
5
rating by rivian ford
"Super helpful and patient , took her time and walked me through everything and gave me the best rates."
We responded:
"Hey Rivian! We are so excited to have you at Robin Covington, State Farm Agency. It was our pleasure to serve you. Reach out anytime!"
lashunda alexander
April 8, 2026
5
out of
5
rating by lashunda alexander
"I been with Robin and her crew for a while when I tell you they are so sweet respectful and caring and they also try hard to make their customers happy and satisfied.i like to thank you all for all that you all do for me and my family"
We responded:
"Thank you Lashunda! You have made our day! We love 5-star reviews and taking care of your family!"
Keisha Bunton
March 20, 2026
5
out of
5
rating by Keisha Bunton
"I needed business insurance and had no clue of what was best to include on the policy. I am so gracious I was lead to Robin! She talked me thru and explained all I would need to cover any mishaps at my business. Thank you Robin for your expertise. I highly recommend Robin Covington for any insurance need. She's a great agent to work with!"
We responded:
"Keisha, it is pleasure to serve you. I wish you the best in your business. Please reach out anytime we can be of help! :)"
Stephen Wills
March 10, 2026
5
out of
5
rating by Stephen Wills
"During my time with Robin and her agency, they were nothing but kind and professional. Whenever I had an issue, they were quick to respond and always provided clarification. Truly a great branch to be a part of."
We responded:
"Thank you for the fantastic review, Stephen! It has been our pleasure to serve you. Reach out if we can ever be of service."
James Plummer
March 4, 2026
5
out of
5
rating by James Plummer
"Very professional, very simple, 30 minutes, done, save some money, with better insurance"
We responded:
"Thank you for your great review, James! We are so happy you found our services to be efficient, valuable and budget friendly. Reach out anytime we can be of help to you!"
Nikki Roshto
March 3, 2026
5
out of
5
rating by Nikki Roshto
"Just finished a very detailed review of my polices with Melanie. It is so amazing that she was able to take time from her day to go through everything in detail to make sure me and my family are covered. Thank you"
We responded:
"Thank you for your trust in our team and the great review. Protecting you is our passion!"
Lakeisha Harris
March 3, 2026
5
out of
5
rating by Lakeisha Harris
"I love talking with Robin and she did a good job"
We responded:
"We loved talking with you too, Lakeisha! Thank you for placing your trust in Robin Covington State Farm Agency. Reach out anytime we can be of help to you."
Kraig Kafoed
March 3, 2026
5
out of
5
rating by Kraig Kafoed
"Melanie is my contact, gave me Great service, timely responses as I went thru my process. Follow up often and explained all quite well. I am confidant in my purchase!"
We responded:
"We appreciate your trust in our team, Kraig. Thank you for the awesome review! Reach out anytime."
Rebekah Peacock
March 3, 2026
5
out of
5
rating by Rebekah Peacock
"Such a quick and easy process with exceptional coverage!"
We responded:
"Thank you, Rebekah! We are so happy you found our process to be efficient and exceptional! We are always here to help, reach out anytime! "
Logan Rouse
March 2, 2026
5
out of
5
rating by Logan Rouse
"Very friendly staff! The entire office has been very helpful and understanding! Melanie is an excellent Agent and great representative of branch and company!"
We responded:
"Thank you for the great review and kind remarks. We are blessed with an exceptional team, and Melanie is a great asset to us and our customers. We appreciate your trust in us."
Lyinka
February 24, 2026
5
out of
5
rating by Lyinka
"My family and I have been with Robin Covington State Farm agancy for a long time. Their customer service in person and over the phone is great. Melanie was really nice over the phone with assisting me with insurance cards. Thank you for your good customer service!"
We responded:
"Hi Lyinka! Thank you so much for the 5 stars! It made our day! You and yours have been a joy to serve. Please reach out anytime. "
Reshonda Rhodes
February 23, 2026
5
out of
5
rating by Reshonda Rhodes
"I had the opportunity today to meet with Melanie. She made sure that I understood my insurance policies. It is always good to put a face with a name. My agent Robin Covington took time out of her busy schedule to step in to say hello. Thank you so much for caring about your clients ♥️"
We responded:
"Reshonda, it was wonderful to have you in office today! We love our customers and appreciate your trust in our team. Come by any time! Protecting you is our passion! "
Arthur Walters
February 23, 2026
5
out of
5
rating by Arthur Walters
"Melanie was very gave me a much better understanding of my polices and helped in every way she could."
We responded:
"Arthur, we are thankful for your business and the 5 Star Review! It was great seeing you in office today. Reach out anytime we can be of service to you! :)"
Charles Thornton
February 18, 2026
5
out of
5
rating by Charles Thornton
"Extremely detailed great service and it’s great to have a broker who is actually interested in brokering for the benefit of their customers."
We responded:
"Thank you for the awesome review! We value you and your family and appreciate your business. Reach out anytime we can be of service."
Tyler Hanson
February 6, 2026
5
out of
5
rating by Tyler Hanson
"I had great customer service, Very nice encounters when I went in, Especially my agent, Melanie Till Who is a very kind patient and fast paced worker."
We responded:
"Thank you for the 5 Star Review, Tyler! We are happy you had a great experience while working with our team member, Melanie. Thank you for choosing Robin Covington State Farm Agency! Reach out any time."