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Receptionist - State Farm Agent Team Member

Full Time in Madison - MS

Responsive recruiter
Replies within 24 hours
Benefits
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY
With 23 years of experience owning and operating a State Farm agency, Robin Cutting understands what it takes to build a successful team - and, having previously worked for a State Farm agent, she also understands the team member experience firsthand. Our team of four is part of a friendly, supportive environment led by a compassionate leader who believes in working hard, playing hard, and taking care of both our customers and our team. We’re passionate about protecting our customers and creating a top-notch experience by taking the time to understand each person’s unique needs.

We’re looking for someone who brings a positive, can-do attitude, strong attention to detail, empathy, integrity, and a genuine desire to learn, contribute, and be part of a team.

ROLE DESCRIPTION
Robin Covington - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation $35,000.00 - $50,000.00 per year




Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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